The team at 24hr Services is here to assure you that we take care of our customers and always want to build long term working relationships with each client. This is why all of our remedial work is backed up by a guarantee.
Your peace of mind is our number one priority. This is why we always go the extra mile to offer a truly stellar service, which starts when you place your first phone call to our call centre. We’ll build further confidence while working at your property.
With 24hr Services, you will never have to worry about hidden fees, upselling or overcharging of any kind. We want to offer our customers the absolute best value for money, so all of the work will be outlined with the rates explained over the phone while the job is being booked and before our team starts when they arrive onsite. All works carried out will require signatures for authorization to do so.
If you develop any questions while our team members are working at your home or business premises, then you are encouraged to approach them and ask. All of our contractors will be accessible and would be delighted to help you with all of your enquiries.
If a fixed price for remedial works is given that is required to repair a fault with the system being worked on before work commences this also needs to be fully explained and to be signed off on prior to any works being carried out, with no changes at a later date.
You will be supplied with a report and details of the guarantee for any remedial works being carried out. Should you have any questions about the guarantee or other details, don’t hesitate to get in touch with us.
We would be happy to clarify anything that was unclear. Call our 24 hour line any time on 08000 463 471 or fill in our enquiry form online. We will get back to you as soon as possible with more information about our services and guarantees.